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Active Listening

Active Listening

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Active Listening refers to team members listening in a way that creates clarity, confidence, and trust. Active listening requires fully concentrating on what is being said and the speaker’s emotional cues to understand the speaker’s message. This behavior is different from listening to respond, which comes from a transactional perspective, commonly an unconscious, default position. Active listening is essential for effective leadership and teamwork. It links to Accountability for Leadership Impact.

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