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Business Capabilities are strategic factors critical to creating value for a customer or in a business. Capabilities answer the question “What do we need to have in place to execute our strategy?” A capability can be almost any key factor or point of leverage, including people, processes, tools, technologies, and resources. In high-performing teams, members will actively discuss, “What are the essential capabilities to winning as a team or business? What are the capability gaps? Where are the primary constraints? Which roles are specifically responsible? And what are the next steps and priorities?” This links to Analyzing Business Capabilities. See Business Triangle.

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